TRUST & COMPLIANCE
What Handraise can do, what it cannot do, and where its data comes from.
This page separates product controls from the obligations that stay with the person using the output. Last reviewed 22 July 2026.
Controls built into the product
These are structural controls in the current Handraise architecture.
Handraise has no customer outreach send path.It cannot connect a customer mailbox or contact a prospect on a customer's behalf.
Contact values need public source evidence. Guessed, inferred and unsourced contact values are not accepted as results.
Walkthrough pages are excluded from search. Published video links are unguessable and served with noindex controls.
Website capture rejects unsafe destinations. The URL guard blocks private networks and other destinations that should not be fetched.
Failed work does not consume its held credits. A hold is settled only when the tool produces its billable result, otherwise it is released.
No send path, explained mechanically
Handraise has no way to email your prospects. The tools produce work - walkthrough videos, matched leads, cited research and, when released, verified contact results - and that work lands in your dashboard. Delivery happens when you use it from your own accounts, under your own name. There is no code path that contacts a prospect on your behalf, and no setting that turns one on.
That is a compliance position as much as a product one: because you send everything yourself, you see everything first, and every message that reaches a prospect was put there by a person - you.
Stated plainly
The one thing we can't do for you is press send. That's deliberate - it keeps you in front of every conversation, and it keeps the tools honest.
Where the data comes from
Lead targeting starts with our Australian business index, built by Banja Labs. Contact Discovery is in development. Its website-first design may then use an approved provider of published business information to verify a named decision maker's work email. Values will never be guessed or inferred.
Results include source evidence and a verification time. Provider details remain an internal implementation choice, with access and cost recorded in the audit trail.
How we handle your prospects' data
Handraise handles published business information about people who may not have given it to us directly. We use that information to provide the specific research or contact result a customer requests, subject to our Privacy Policy.
If you received an email from a Handraise customer and want to know what data Handraise holds about you, correct it, or ask for its removal, contact us directly. The customer sent the email through their own account, so direct message-level unsubscribe requests to that sender.
Full Privacy PolicyWho's actually behind this
Handraise is built and operated by Banja Labs, a trading name of AJBERRI PTY LIMITED (ABN 15 146 964 203). The company is run by Alex Berriman and Jack Willis-Craig - real people with checkable backgrounds. The people who build the tools are named here - not hidden behind a brand.
What happens if a customer misuses it
The Acceptable Use Policy bans imported or purchased contact lists and other misuse. We may suspend or terminate accounts that breach those terms. This is a contractual enforcement power, not a claim that Handraise controls messages sent from a customer's own accounts.
Primary Australian guidance
Our policies should be read alongside the official guidance. The Australian Communications and Media Authority explains commercial-message obligations. The Office of the Australian Information Commissioner publishes the Australian Privacy Principles. The legislation itself is available from the Federal Register of Legislation. This page is product information, not legal advice.
Frequently asked questions
Is this legal in Australia?
Handraise is built for Australian business research and keeps source evidence for the results it produces. Contact values are published business information and are verified, not guessed. You decide whether and how to use the work from your own accounts - Handraise has no send path. The Terms, Privacy Policy and Acceptable Use Policy are published on this site.What's the Spam Act and does this comply?
The Spam Act 2003 governs commercial electronic messages sent from or to Australia. Handraise does not send those messages. You decide whether to contact someone and are responsible for consent, sender identification, and unsubscribe requirements in your own sending tools.Do you sell contact data to anyone?
No. We do not sell or rent customer or prospect data. Results come from our Australian business index, public registers, business websites, and approved providers of published business information. Customers cannot export or resell the underlying index.What if someone I email complains?
Handraise does not send messages or manage unsubscribe lists. You send from your own account and are responsible for recording and honouring every opt-out. A person can contact us to exercise applicable privacy rights over information Handraise holds.Can I target outside Australia?
Lead Discovery returns Australian businesses. Other tools state their own input scope before a run. Handraise does not claim to enforce the laws that apply when you use an output in another country.